Ces and Sue - Every Guest is Special

 Experience - 6-10 years

Ces and Sue – Motel, Apartment complexs. Relievers/long term also considered “Every Guest is Special”
Experience – 8 years plus +

Fully booked until further notice. We will update our availability as soon as possible. . North Island only. Areas preferred. Ohope, Gisborne, Coromandel, Waikato, Taupo, Auckland and Northland.
8 years Managing Motels. Owned management rights and worked with our staff of 14.
Relief Managers as well as contracting long term/permanent positions.
Apartments, Motels, (North Island) Maintenance. Cleaning rooms only if necessary if housekeeping are on leave. Quality control. Managing staff, rosters for housekeeping and staff. Setting up systems. End of month expenditure and reconciliation.
Friendly with excellent people skills. Work well regarding problem solving. Answering emails promptly. All phone enquiries.
Large sports group bookings. Large tour groups from overseas and New Zealand.
We have managed our own business of 30 units. A motel with 43 rooms with 97% occupancy 11 months of the year. Managed 43 large apartments 97-100% occupancy in Ohope December 2021 – End May 2022. Other Motels included 27 and 17 rooms. We have managed Emergency Housing in Auckland, 22 months due to COVID. Fully occupied during the entire 22 months.
Presently managing 21 Suites/Apartments and Backpackers, Coromandel.
Previously we worked as a husband, wife team selling residential real estate for 25 + years so have an excellent eye for detail, handle objections with care. Treat our guests on arrival with a smile and warm welcome. A guide of the complex and explain the surrounding location for guests who do not know the area. We have had many repeat guests who are more than guests and more like good friends.
We are very dedicated to look after your business to a very high standard and are reliable, trustworthy and easy to approach.
Siteminder, OTA, Booking systems, Motel Mate, Little Hotelier, brilliant, Amedaus, Callista, Callista Aurelian, Smartbooking. Working daily on booking.com, Expedia and all online bookings and enquiries from these websites.
We can help your business continue to run smoothly while you are away or looking for managers.
Email cesandsue@yahoo.com
We also consult with clients should they wish to redecorate, focus on presentation, photography and marketing on websites to help increase occupancy and income. Email for further details.
http://LinkedIn.com/in/sue-gill-devereux-654b4434 See awards we have been successful in winning in the European tourism market on Linkedln.
Facebook Motel Minding/Relieving in New Zealand

From: Jim Boakes
Date: 19 February at 9:47:30 AM NZDT
To: Ces Devereux
Subject: RE: [Accommodation Relief Managers] Contact via “Ces and Sue – Motel Relievers”

As key suppliers to hospitality and accommodation sector in NZ, Vendella have known Sue & Ces for many years as stalwarts of our industry.

This great couple go above and beyond in every aspect of guest expectation and are wonderful hosts!

Their attention to the details is paramount and speaks volumes. Sue is smart, immaculately presented and very organised. Ces is a hard worker, very kind and a great support! The couple make a valuable asset to have on board as managing a busy accommodation complex. Accommodation management is hard work, demanding and strenuous activity. Some properties more than others due to the target guest market!

Their passion and hard-work ethic would mostly go unseen by guests and sometimes owners, however their intuitiveness play’s out during and long after a guests’ stay. As having worked closely with them over many properties, we would not hesitate to recommend this capable pair who can take your business to another level!

Paying attention to budgets & forecasts, hygiene & cleanliness standards, room presentation and warm hospitality are all valuable aspects attributed to Ces & Sue Devereux. Not to mention their last 17mth stint looking after one of the most challenging emergency housing situations in NZ without a single day’s break!

This couple deserve a GOLD medal!!


Jim Boakes

Sales Executive

Email: jim@vendella.co.nz

Website: www.vendella.co.nz
Phone: 0800 836 335
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Your Name* Sue Gill-Devereux and Ces Devereux
Your E-mail Address* cesandsue@yahoo.com
Your Phone Number 021 872710
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New Zealand,3121 021872710 *****

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