Pauline Barrell - Relief Manager
Having spent more than 25 years in the hospitality industry I know how difficult it can be to find someone to step in at short notice when you need to take a break.
When you are an owner operator you need to have confidence that your business will continue to flourish in your absence and that you will be able to step back into it with ease. Peace of mind is what you need in order to enjoy your hard earned break away. If an emergency calls you away from your business, you need to have the assurance that all will be taken care of in your absence with no added stress.
My background in office administration before moving into the hospitality industry enabled me to focus on guest satisfaction and staff supervision. Many years of owning and operating my own businesses in the accommodation sector mean that I am fully conversant with motel management software and channel managers. To ensure your satisfaction is guaranteed, I’m happy to spend time with you to ensure that I am fully up to speed before you leave your business in my hands.
My full resume is available on request along with referee contact details.
Customer and guest satisfaction is my forte. My attention to detail will assure you that you have left your business in capable hands.
I am based in the Bay of Plenty and I will travel….. for the right people!
It’s always nice to meet nice people!